Ms. Reynolds,
I just want to say I have benefited greatly by your teachings. One of my friends emailed me your link a couple of years ago around the holiday’s season to help me to focus on the more important things in life.
Your teachings have helped me in a way that I cannot explain, and it is like fire spreading. I was promoted to a client service training position, and your teachings helped me in lining up the goals that I wanted to accomplish in the organization: to make an impact in training, since we did not have a formal training program.
I have developed the curriculum for our call center personnel, and it has assisted in exactly what I set out to do. Make an impact!
With you providing uplifting, up-building, empowering, useful information, this has developed me to reach more people with a positive message, not just about processes and procedure - this is only one part - but about connecting with people and their concerns as well. I come in contact with people from all walks of life, and the message is all the same: how we are down-trodden with anxieties about family, money, work and life that effects everyone; but the key to gaining any headway is by conditioning our mindset.
The facts are that I teach process and procedures, however I still contribute to people's well being by conditioning their mindset. To develop an industrious person starts first with the mindset.
I was so excited to read your message about your free 9 week curriculum, because I really feel this can make a difference, especially if it gets in the right hands. I will surely do my part.
You have a phenomenal spirit, and I just wanted you to know you do “Make a Difference."
Sincerely,
Toni Mander
Client Service Department Trainer